Domain | Item |
---|---|
General experience with the second victim phenomenon | knowledge of the term “second victim” |
lifetime prevalence of second victim experience | |
12-month prevalence of second victim experience | |
type of key incident | |
seeking support after key incident | |
types of groups that supported the victim after the key incident | |
self-perceived time to full recovery after key incident | |
Second victim symptomsa | fear of social isolation from colleagues |
fear of losing the job | |
lethargy | |
depressed mood | |
concentration problems | |
Recall of the situation outside the workplace | |
Recall of the situation at the workplace | |
aggressive, risky behaviour | |
defensive, overprotective behaviour | |
psychosomatic reactions (headaches, back pain) | |
difficulties sleeping or excessive need to sleep | |
use of substances (alcohol/drugs) due to this event | |
feeling of shame | |
feeling of guilt | |
lower self-confidence | |
social isolation | |
anger against others | |
anger against oneself | |
desire to get support from others | |
desire to work through the incident for deeper understanding | |
Second victim support strategies | immediate time-out to recover |
access to counselling including psychological/psychiatric services | |
opportunity to discuss emotional and ethical issues | |
obtaining clear information about processes (e.g. root cause analysis, incident reporting) | |
formal peer to peer support | |
informal emotional support | |
prompt debriefing/crisis intervention | |
obtaining guidance for continuing clinical duties | |
help communicating with patients | |
clear guidance about the roles to be expected after the incident | |
help to actively participate to work through this incident | |
safe opportunity to contribute insights to prevent similar events in future | |
opportunity to seek for legal advice after an incident |